Christine S
its unfortunate that this is only a 12 month subscription rather than a one-time purchase code, but i purchased while it was on sale and it was easy to install
Mr S Metzler
Still trying to contact MS by chat or phone to find out why the activation process did not replace/repair/upgrade the existing free version of Office 356, which was installed on my newly purchased laptop during HP's "automatic" start-up. Got the new software Office 356 suite eventually but not the increased cloud storage I paid for. Spent an entire afternoon trying various re-installs and reading pages of unrelated "tips' for everything but my problem. Their faith in their auto-installer and the lack of useful troubleshooter makes me dread any MS package installation. MS seem too busy making sure they force you into paying for an upgrade or additional storage first and ask questions (good luck with that) later. I used to manage 20+ PC programmers so I am fairly computer literate and this installation interface was truly horrible.
Fanny Minnitt, TV Producer, Author, Speaker, Action Coach
The program is easy to install. Receiving help from technical support may be difficult when purchased from a third party. I had Microsoft 365 before, when I had a problem, it was difficult getting help directly from Microsoft because I had purchased the program from a third party. Hopefully this won’t become an issue since I purchased through a third party again. All issues should be integrated regardless of who you purchased the program from (tech issues that is). This shouldn't be an annual subscription since many of the programs we have to upload require Microsoft word. Overall, it's a good program.
H. VinH. Vin
UPDATE: Finally got the right tech on the line who diagnosed the issue. Program installed and seems to be working fine so far.Changed rating from 1 to 4 stars because of the issues.Requires update. Try to update. Update fails. See screenshots above.Microsoft support site useless. Only canned answers to problems other than this.I'll update this if I can fix the issue, but, at the moment, Office 365 is completely inoperable.
Rhonda Gorman
A little difficult to install compared to buying one in a box store.
Placeholder
My boss insists on using Excel. Personally I loathe Excel. For me, its the worst way to keep track of important finance business records. I prefer a program that is less prone to error, accidental deletions, etc., a property managerial software.To me, Excel is very unreliable, therefore if it were to be shut down, Id be happy.Word is word. Pretty useful for me.I dont really use the others.So, why 4 stars? It is a useful progam, for most users. I had to take a star off because of the subscription base nature. When they announced this, I thought for sure people would not go for it. I mean, 69/yr rather than 69 for several years. However, getting on Amazon helps by offering it at a little discount. And its legit software.
Johanna Puente
Fácil instalación
Phil
I miss the days of having Microsoft Office just included as part of our system. Regardless it is a must have even if it does renew every year. The software suite comes in handy, almost daily, for me on my personal computer.
Angell Runions
I hate overdrive and it is impossible to delete.
Tyler
typical Microsoft product. No issues at this time. Price is famous just about everywhere.